Dated: May 5th, 2024
This Privacy Policy governs the practices of how Kingsview GlobalLimited (referred to herein as “we”, “our”, “ours” or “us”) collects, uses,transfers and shares personal information related to your use of our Servicesand the App. This Policy is designed to align with the European General DataProtection Regulation (“GDPR”) provisions. It is committed to ensuring thetransparent, lawful, equitable, and secure management of our Users' data.
Our Privacy Policy explains what kind of personal data we gatherthrough our App and Services, how and why we collect it, our purposes for itsuse, and the third parties we may share it with. Moreover, it explains how you,as a data subject, may exercise your rights about your data.
Should any alterations be made to this Policy (alongside otherpolicies, including our Terms of Service, we will notify you of such changesthrough our official communication channels on Discord and Twitter and directlyon this page.
We strongly encourage you to read this Policy to understand theprocesses involving your data and your associated rights. For inquiries relatedto this Privacy Policy, data collection and usage, data disclosure and sharing,or any other concerns or requests related to your data, please do not hesitateto contact us via the communication channels mentioned above.
The following section covers the basic definitions used in thisPrivacy Policy. It describes what your data means and who controls and processes your data.
Personal Data: Personal data means any information about an identified or identifiable natural person. This includes details like names, addresses, email addresses, identification numbers, and even IP addresses or cookie identifiers, as well as any information found online that may reveal your physical, genetic, mental, economic, cultural or social identity.
Data Subject: The data subject is the person the personal data is about. In simpler terms, it’s you or any other individual whose personal information is being collected and processed.
Data Controller: The data controller is the one who determines the purposes and means of processing personal data. In other words, they're the boss when deciding why and how your data is used. In this case, it would be us.
Data Processor: The data processor, on the other hand, processes personal data on behalf of the data controller. In our case, they are vendor sand partners we collaborate with that process your data for purposes determined by us.
We have designated a data protection officer (“DPO”) to supervise inquiries regarding this privacy policy. Should you have any inquiries or questions concerning this Privacy Policy or our privacy procedures, or if you wish to exercise your legal rights as a data subject, please do not hesitate to contact our Data Protection Officer at [email protected].
We need to gather information about you to provide our Services and offer our Products.
Information that You Provide
This category covers your content and details using our Services and the App. We will never request information about your racial or ethnic background, personal life, sexual orientation, political views, philosophical or religious beliefs, biometric or genetic data, or trade union membership.
When you create your Account, we may request your contact information, including your full name, personal address, email address, and phone number.Additionally, to verify your identity in compliance with legislative requirements, we may collect the following personal information as outlined in the table below:
Communications
If you contact us directly, we may request additional information such as your name, email address, personal address, phone number, and other relevant personal details. Whenever we ask for this information during communication, we will clearly explain the reasons behind it.
Payment Information
Our Services enable users to select their preferred payment method for executing Orders and Transactions via third-party credit and financial institutions and payment service providers. We do not retain your financial account information; the payment provider securely handles it. Note that these vendors may, in turn, collect and process your personal information on their behalf and for their purposes and obligations. To learn more about how third-party payment service providers and financial institutions collect, use and share your personal information, you are encouraged to read their privacy policies or notices provided on the official websites of the respective service providers.
Information from Third Parties
In our continuous effort to provide seamless and comprehensiveServices, we may obtain personal data from third-party partners and vendors. Incase of such integration, the information collected by our partners is shared with us. We require our partners to have lawful purposes to collect, process and use your data before sharing it with us. These third-party partners and vendors play a vital role in enhancing the functionality and utility of our platform. Here's how personal data from these sources may be used:
Merchant VASPs
We collaborate with third-party Merchant VASPs to facilitate transactions with Fiat currencies. In such cases, we may receive information you shared with these Merchant VASPs as part of your transactions. This information may include transaction history, account details, and other relevant financial data. Strict privacy and security standards govern our use of this data to ensure the confidentiality and integrity of your financial information.
API Integrations
We may integrate with third-party APIs like Plaid and Chainlink to provide you with certain features and services. These integrations allow us to access and retrieve specific financial data with your explicit consent. The data obtained through such integrations may include bank account information, transaction history, account balances, and other financial details. We utilise this data to offer enhanced features and allow you to purchase Crypto Funds in exchange for fiat currency before depositing it into your account. Your consent is sought and obtained when accessing your financial data through API integrations, and you retain control over the scope of data shared.
Public Databases
We may obtain personal data from publicly available databases to enhance our Services and fulfil our legal and regulatory obligations. The information retrieved from these databases may include names, addresses, contact information, employment details, affiliations with restricted, sanctioned, or prohibited groups and associations (as defined by relevant legal acts), and other publicly accessible data. This data assists us in various functions, such as identity verification, fraud prevention, and compliance with relevant laws and regulations.
Identity Verification Partners
To ensure the security and integrity of our Services, we collaborate with identity verification partners who provide us with access to specific personal data required for identity verification purposes. This data may comprise full names, address information, identification document images and data, personal identification codes, identification document holder photos, date of birth, citizenship, place of birth and other relevant identity-related data.
Credit and Financial Institution
We may obtain personal data from financial and credit institutions in compliance with the law and industry standards. This data can encompass financial transaction history, account balances, credit scores, account details, and other financial information. This information is crucial for enabling financial transactions and ensuring compliance with relevant regulations.
Blockchain Data
We may collect publicly available blockchain data to monitor and detect illegal activities, including those defined by applicable laws and regulations. This data may include blockchain transaction details, wallet addresses, and other relevant blockchain information.
MarketingPartners, Advertisers and Analytics
In collaboration with marketing partners, we may collect personal data to better understand your interaction with our app and services. This data aids us in refining our marketing strategies and offering you personalised recommendations. In turn, advertisers may provide us with personal data to assess the effectiveness of advertising campaigns and optimise ad targeting. At the same time, analytics partners help us understand how you use and interact with our platform. The partners' shared data may include user preferences, interaction patterns, user behaviour on our App, response to marketing campaigns, interest-based data, click-through rates, conversion data, session durations, traffic sources, clickstream data, and other relevant data.
Lawful Basis and Legitimate Interest
Our collection, use, and sharing of your data are founded on various lawful bases, depending on the context. The following scenarios represent the circumstances in which we engage in data collection:
Consent: We process your data when you grant your explicit consent. This typically occurs when you have reviewed our data processing purposes and willingly agreed to them. Examples include subscribing to our marketing notifications and campaigns or permitting the use of your personal information to enhance your experience while using our App and Services.
Performance of a contract: We process your information when performing a contract with you is essential. This encompasses situations where your data is required for processing and finalising your orders or adhering to the terms of any other contractual agreement we have entered into with you. It also includes enforcing the terms of this Policy and other agreements, providing our Services, ensuring the quality of our Services, and offering customer service and support.
Legal Obligation: We use your data when a legal obligation necessitates data disclosure. This occurs when compliance with legal requirements imposed by law or legal orders is mandatory.
Legitimate Interests: We may process your data when we have a legitimate interest that aligns with the operation and provision of our Services. This includes activities aimed at improving our App, maintaining proper security measures, and preventing illegal activities related to your data. Our legitimate interests are pursued only when they do not infringe upon our fundamental rights.
In the table below, you will find the list of purposes for which we use your data and what lawful bases we invoke for its use.
We may share the information we collect with various third parties to support and enhance our business operations (data sub-processors). You may find a list of our sub-processors annexed at the end of this Policy.
Please be aware that certain service providers operate outside of theEU/EEA area. For detailed information on how your data is handled when shared with third parties outside the EU/EEA, please refer to the Data TransfersOutside the EU/EEA section below. This section clarifies the types of third parties with whom we share information and highlights the presence of non-EU/EEA service providers for transparency regarding data handling practices.
Vendors and Service Providers
We collaborate with vendors and service providers who assist us in maintaining and optimising our business. These service providers encompass a range of functions, including web and mobile analytics services, advertisers,IT partners, hosting and software providers, and sales and marketing products.
Credit and Financial Institutions
We may share your information with credit and financial institutions to process your transaction and complete your order. Payment providers collect information expressly to process your transaction. For further details, please read the privacy policy of the respective credit or financial institution you use. We may forward your information to credit and financial institutions to finalise your order; however, we never keep your payment information or use it in anyway other than to process your transaction.
Third-Party VASPs
In certain instances, we may share your personal information with third-party VASPs to facilitate the exchange of fiat currency to cryptocurrency as part of your transactions. Additionally, we collaborate with Metamask to enable the seamless connection of your wallet to your account for enhanced functionality.
To complete the exchange of fiat currency to cryptocurrency as part of your transactions, we may share your relevant personal information with third-party Virtual Asset Service Providers (VASPs). These VASPs are integral to ensuring the successful execution of your cryptocurrency transactions. We recommend reviewing their respective privacy policies to understand how these VASPs collect, use, and protect your personal information.
Metamask
To provide you with an enhanced user experience and the capability to connect your wallet to your Account seamlessly, we collaborate with Metamask. This integration allows for convenient wallet management and access to cryptocurrency-related features. Metamask's handling of your personal information is governed by its privacy policy, which we encourage you to review for detailed insights into its data practices. Your personal information is shared with Metamask solely to facilitate cryptocurrency transactions and enhance your wallet connectivity.
Identity Verification Services
We utilise third-party identity verification services to ensure compliance with legal requirements under relevant law and to uphold your activities' safety, transparency, and lawfulness. Using our verification partners' services, we cross-reference the personal information you provide, or a third party offers with the information in our databases and public records.
Advertisers
In our commitment to providing you with a seamless experience, we may share certain information with advertisers who play a role in enhancing our Services. These advertisers assist us in delivering relevant content and promotions tailored to your interests. The information shared with advertisers may include user preferences, interaction patterns, engagement with advertising campaigns, and interest-based data. Our collaboration with advertisers aims to provide advertisements that align with your preferences and interests.
Business Partners
To jointly deliver integrated services, promotions, or joint initiatives, we may share specific information with our trusted business partners in various fields. The data shared with business partners can encompass a variety of relevant information to support our shared objectives.Any information shared is handled in compliance with data protection laws and regulations, and it is used exclusively to deliver the intended services and enhance your overall experience.
Law Enforcement
We may share your information with law enforcement agencies and competent authorities in exceptional circumstances and as applicable laws and regulations require. This is done to support investigations, maintain legal compliance, and ensure the safety and security of our App and users. It may be necessary in the case of court proceedings, complying with a legal order or other legal process, as well as for financial crime, money laundering and terrorism financing prevention, if we have substantial grounds to believe any natural or legal person to be involved in or associated with the said forms of crime.
Transfers, Mergers and Acquisitions
In insolvency, bankruptcy, acquisition, transfer of ownership, sale of assets or succession, your personal information may be disclosed to the new owner, acquirer or successor of the company or other relevant third parties.
At Kings view Global Limited, we consider the security of your personal information paramount. We employ various technical, organisational, and administrative measures to safeguard your data against unauthorised access, disclosure, alteration, and destruction. These security measures include:
Data Encryption: We utilise industry-standard encryption protocols to protect data during transmission and storage. This ensures that your information remains confidential and secure.
Access Controls: Access to your personal information is restricted to authorised personnel who require access for legitimate business purposes. Access controls and authentication mechanisms are implemented to verify and restrict access.
Employee Training: Our team is trained in data security best practices to ensure they handle your information with care and adhere to strict data protection guidelines.
Data Backups: Regular data backups are performed to prevent data loss in case of unexpected events or system failures.
Incident Response: We have established incident response procedures to address and mitigate any security incidents or breaches promptly, should they occur.
Blockchain Technology: Our App operates on blockchain technology, inherently providing transparency, immutability, and decentralisation. This ensures that your transactional and personal data is stored securely across multiple nodes, reducing the risk of unauthorised alterations or data breaches.
User-Controlled Data: As an App User, you control your personal information through private keys and digital wallets. Your data is encrypted and accessible only by you, reducing the exposure to external threats.
Smart Contracts: We employ intelligent contracts, self-executing and tamper-proof agreements, to govern and automate transactions. These contracts enhance security by reducing the need for intermediary intervention and minimising the risk of fraud.
Cryptography: Robust cryptographic protocols secure data transmission and storage within our App. This ensures that your sensitive information remains confidential and protected from unauthorised access.
Regular Audits and Updates: Our team conducts regular security audits and updates to identify and mitigate potential vulnerabilities or weaknesses in our App's infrastructure. We remain committed to staying at the forefront of security best practices in the blockchain space.
Data Minimization: We collect and store only the minimum personal information necessary to facilitate your transactions and provide our Services. Unnecessary data is not retained, reducing the potential impact of any security incidents.
User Education: We encourage users to educate themselves about blockchain security best practices and the responsible management of private keys and digital assets. We provide resources and guidance to help you protect your data effectively.
While we take extensive measures to protect your data, it's also essential for users to play a role in their data security. We encourage you to:
- Use strong, unique passwords for your Metamask and payment accounts connected to the App;
- Enable multi-factor authentication when available;
- Keep your login credentials confidential; and
- Regularly update your account information and review access permissions.
If you ever have concerns about the security of your data, suspect any unauthorised activity, or would like to know the specific measures undertaken to secure your data, please don't hesitate to contact us via Telegram or Discord.
Your personal information is held and stored securely for your active account with us. We are committed to retaining your personal information only for the period necessary to fulfil the specific purposes for which it was collected. The retention periods may vary depending on the type of personal information and the purposes for which it was initially gathered. Here's an outline of our data retention practices:
As a User of our Services and the App, you have certain rights regarding the personal data that we collect and use. These rights are designed to give you control and transparency over your data. The following are your rights as a data subject:
Right to Access: You can request access to the personal data we hold about you. This includes the right to obtain confirmation of whether we are processing your data and, if so, access to specific details of that processing.
Right to Rectification: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request the correction or completion of such data.
Right to Erasure(Right to Be Forgotten): You have the right to request the deletion of your data under certain circumstances. This right is not absolute and may be subject to legal requirements or legitimate interests that override your request.
Right to Restriction of Processing: You can request the restriction of processing of your data in certain situations. We will limit how we use your data, but we may continue storing it.
Right to Data Portability: In some cases, you have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
Right to Object: You can object to processing your data, including for direct marketing purposes or when we rely on legitimate interests as our legal basis for processing.
Rights Related toAutomated Decision-Making and Profiling: We commit to transparent and fair automated decision-making processes. If you are subject to automated decision-making that produces legal effects or significantly affects you, you can request human intervention and reconsider the decision.
Exercising Your Rights
To exercise any of the rights outlined above or if you have any questions or concerns regarding processing your data, don't hesitate to get in touch with our Data Protection Officer (DPO) at [email protected]. Our DPO will assist you in addressing your data-related inquiries and ensuring that your rights as a data subject are respected and upheld.
You will not be charged a fee for accessing your data or exercising any abovementioned rights. If your request is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee. This fee, if applicable, will be based on the administrative costs associated with processing your request. Alternatively, we may refuse to comply with your request in these exceptional circumstances. If such a situation arises, we will explain our decision clearly and transparently. Please note that we will always act by applicable data protection laws and regulations when assessing the reasonableness of any fees or the validity of requests.
Under the GDPR, we are committed to responding promptly to legitimate requests regarding your data. The statutory period for us to reply to such requests is one month from the date of receipt. However, when the request is particularly complex or has a high volume of requests, we may extend this period by up to two months as necessary. This extension will be based on carefully considering the complexity and number of requests received.
As some of our business partners, vendors and service providers are outside the European Union or European Economic Area, we may need to transfer your data to countries outside the EU/EEA zone.
We take stringent measures to ensure that such transfers are conducted in compliance with applicable data protection laws and that your data remains adequately protected.
Transfers to and from Processors in Countries with Adequacy Decisions
Some of our data processing activities may involve transfers to and from data processors in countries that have received adequacy decisions from the European Commission. Adequacy decisions confirm that these countries provide a level of data protection that is deemed equivalent to EU/EEA standards. When such transfers occur, your data is adequately protected by the recipient's legal framework.
Transfers from and to Other Countries
In cases where data is transferred to countries that do not have adequacy decisions or other recognised mechanisms, we utilise Standard Contractual Clauses (SCCs) as provided by the European Commission. SCCs are a set of contractual terms and conditions approved by the European Commission, providing a framework for the lawful transfer of personal data that imposes data protection obligations on both parties involved in the data transfer and ensuring that your data remains protected according to EU/EEA standards. These clauses include provisions that require the recipient to provide an adequate level of data protection.
We are committed to ensuring that all international transfers of your data are conducted with the utmost care and in compliance with relevant data protection regulations. If you have any questions or concerns about international data transfers or the mechanisms we employ to protect your data, please do not hesitate to contact our Data Protection Officer (DPO) at [DPO contact information].
We may periodically update this Privacy Policy to reflect changes in our data processing practices and legal requirements or to improve transparency and clarity. When we make significant changes to this policy, we will notify you through the following channels:
Direct updates to the Policy: Any substantial changes to this Privacy Policy will be incorporated directly into the Policy and available for viewing through the App. We encourage you to review this Policy periodically to stay informed about how we handle your data.
Notification via Twitter: We will use our official Twitter account to announce essential updates and changes to the Privacy Policy. Follow us on Twitter to receive messages and stay informed about the latest developments.
Notification via Discord: We will also use our official Discord channel to communicate significant changes to the Privacy Policy. Join our Discord community to receive updates and discuss our data practices.
For any inquiries, requests, or concerns related to this PrivacyPolicy or our data processing practices, please get in touch with us using thefollowing information:
Kingsview Global Limited
Registered Office Address: Cheong Sun Tower, 116-118, Wing Lok Street,Sheung Wan, Hong Kong
Contact Email: [email protected]
Data Protection Officer (DPO): Luc Mikhail H Loja
DPO Contact Email: [email protected]
Official Twitter: https://twitter.com/OfframpXYZ
Official Discord: https://discord.gg/offrampxyz
SUB-PROCESSOR LIST
